Keep your order ID or purchase invoice ready and contact our customer support via email or phone. Once your claim is verified, we'll inspect the product and provide a repair or replacement according to our warranty policy.
Frequently Asked Questions
How do I claim my warranty?
Are PlanX earbuds and smartwatches compatible with both Android and iOS?
Yes. All PlanX earbuds and smartwatches are compatible with both Android and iOS devices. Simply enable Bluetooth, pair your device, and enjoy seamless connectivity. Some smartwatch features may require the companion app for the best experience.
Are PlanX earbuds sweat and water resistant?
Yes. Most PlanX earbuds are designed with sweat and water resistance, making them suitable for workouts, running, and everyday use. However, they are not intended for swimming, diving, or prolonged exposure to water unless specifically mentioned in the product specifications.
Do PlanX products support fast charging?
Yes. Many PlanX products feature fast charging technology, allowing you to spend less time charging and more time enjoying your device. Charging time may vary depending on the specific model.
Do you offer Cash on Delivery (COD)?
Yes. Cash on Delivery (COD) is available in most serviceable locations across India. Availability depends on your delivery PIN code and will be displayed during checkout.
How can I track my order?
Once your order is shipped, you'll receive a tracking link via email or SMS. You can use the tracking number to monitor your shipment in real time until it reaches your doorstep.







