TERMS AND CONDITIONS

Last updated: August 2026

1. Introduction

Welcome to Planix (www.planix.store). These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

Planix is operated by The Chennai Mobiles, a company registered in India, with its registered office at No.666, Sakthi Road, GP Bus Stop Gandhipuram, Coimbatore, Tamil Nadu - 641 044, India.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. If you are using the website on behalf of a business or organisation, you represent that you have the authority to bind that entity to these terms.

3. Account Registration

You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately at info@planix.com if you suspect any unauthorised use of your account.

4. Products and Pricing

We make every effort to display accurate product descriptions, images, and pricing on our website. However, we do not warrant that product descriptions, colours, or other content on the website are error-free, complete, or current. Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to modify prices at any time without prior notice. In the event of a pricing error, we will notify you and give you the option to proceed with the corrected price or cancel your order.

5. Orders and Payment

When you place an order on our website, it constitutes an offer to purchase the product(s). We reserve the right to accept or reject any order at our discretion. An order is confirmed only when you receive an order confirmation email from us.

We accept payments through various methods including credit/debit cards, UPI, net banking, and other payment gateways available at checkout. All payment information is processed securely through our third-party payment partners.

6. Order Cancellation

You may cancel your order before it has been shipped by contacting our customer support team at info@planix.com or +91 99444 12345. Once the order has been shipped, cancellation will not be possible, and you will need to follow our Return Policy instead.

We reserve the right to cancel any order if the product is unavailable, if there is a pricing or product information error, or if we suspect fraudulent activity.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Planix / The Chennai Mobiles or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written permission.

8. User Conduct

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair the website. You shall not attempt to gain unauthorised access to any part of the website, other accounts, or any systems or networks connected to the website.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Planix and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or the purchase of any product. Our total liability for any claim arising from these terms shall not exceed the amount paid by you for the specific product giving rise to the claim.

10. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. While we strive to ensure accuracy and quality, we make no warranties or representations, express or implied, regarding the operation of the website, the accuracy of information, or the quality of products, except as required under applicable consumer protection laws.

11. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience, and we do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites. Accessing third-party links is at your own risk.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting. We encourage you to review these terms periodically.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@planix.com

Phone: +91 99444 12345

Address: No.666, Sakthi Road, GP Bus Stop Gandhipuram, Coimbatore, Tamil Nadu - 641 044, India